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2005-11-01, 14:46
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Senior Metalhead
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Join Date: Nov 2004
Location: UK
Posts: 272
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A little help needed
well had the strings on my RAN drop lower and lower so took it in to my local shop for the guy to fix, he went to loosen the truss and found that it was already very loose. Now he says there is no tension at all and RAN should have tightened it before sending it out and it needs heat treating.
now if this is RAN's fault they should fix it up for free right? 
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Brutal.  |
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2005-11-07, 13:41
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New Blood
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Join Date: Nov 2005
Location: with the muffin man
Posts: 19
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I would think so .. |
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2005-11-07, 14:36
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Post-whore
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Join Date: Feb 2005
Location: Maastricht, Netherlands
Posts: 1,506
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Well. They better fix it. that sucks dude
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.+-+ .....::::: Alive to Live, Not to Believe....In a God that I cannot see :::::..... +-+
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2005-11-07, 15:24
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Post-whore
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Join Date: Jan 2005
Location: vlissingen, the Netherlands
Posts: 2,680
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they should fix it. unless they made u sign a aontract with small letters saying, we wont pay if its broken cuz of us.
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2005-11-08, 04:10
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Senior Metalhead
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Join Date: Oct 2005
Location: Washburn, IL
Posts: 115
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Damn. I need to get a new guitar soon and I was seriously considering Ran, but now I don't know. I guess it could be a one-time thing...
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2005-11-08, 04:40
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Wasted Custom User title
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Join Date: Feb 2004
Location: Minneapolis.
Posts: 5,002
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probably is. of the 290328190 people who've bought rans from this site, he is the first to have something like this happen.
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This is my signature.
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2005-11-08, 19:20
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Supreme Metalhead
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Join Date: Aug 2005
Location: Auburn, New York
Posts: 839
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That sucks for you man, I sympathise. As DeathCS said, your the first one of probably a million people to have that happen to you. I have gotten 2 rans, and both of them arriveed perfect. But yea, I'm sure they will fix it for free, but you may have to pay shipping.
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2005-11-09, 06:45
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Jono
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Join Date: Jan 2005
Location: Sydney
Posts: 2,761
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Email them and find out.
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2005-11-09, 21:42
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Senior Metalhead
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Join Date: Aug 2005
Posts: 439
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do you live in a hot place?
Have to remember Ran's are made in Poland where yo pee freeze before it hits the ground.
if you live in like the Baha desert there coud be a thermal expansion problem
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2005-11-10, 03:50
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Jono
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Join Date: Jan 2005
Location: Sydney
Posts: 2,761
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He lives in the UK,i dont think high temperature will be an issue.
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2005-11-10, 06:01
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Post-whore
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Join Date: Oct 2004
Location: Land of Dust
Posts: 3,551
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It could be a crappy truss rod adjustment but I doubt it because he's a serious craftsman. I think it might've been a bad selection of woods used for the neck, maybe the tree that wood was obtained from was like somewhat "deficient", maybe not good enought for a guitar neck purpose. That's my scientific take on it...
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